Privacy Policy

At, we value and respect your privacy. This Privacy Policy page outlines the information we collect, how we use it, and how we protect your personal data when you visit our website and purchase IQOS iluma products in Dubai. By using our website, you agree to the practices described in this policy.

Information We Collect:
1.1 Personal Information: When you visit our website, we may collect certain personal information from you, such as your name, email address, phone number, and shipping address. This information is necessary for processing and delivering your orders.

1.2 Usage Data: We also collect non-personally identifiable information automatically, such as your IP address, browser type, referring website, pages visited, and the duration of your visit. This data helps us analyze and enhance the performance and user experience of our website.

How We Use Your Information:
2.1 Order Processing: We use the personal information you provide to process and fulfill your orders. This includes verifying your identity, contacting you regarding your purchase, and delivering the products to your specified address.

2.2 Communication: We may use your email address or phone number to communicate with you about your orders, respond to your inquiries, provide customer support, and send you important updates or promotional offers related to IQOS iluma products.

2.3 Website Improvement: The usage data we collect helps us understand how visitors interact with our website. This information allows us to analyze trends, optimize our website design, and enhance your browsing experience.

2.4 Legal Compliance: In certain circumstances, we may be required to use or disclose your personal information to comply with legal obligations, such as responding to court orders or law enforcement requests.

Data Security:
We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard security practices, including encryption, firewalls, and secure socket layer (SSL) technology, to safeguard your data during transmission and storage.

Third-Party Disclosure:
We do not sell, trade, or transfer your personal information to third parties for marketing purposes. However, we may share your data with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products. These third parties are obligated to protect your information and are prohibited from using it for any other purpose.

Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Links to Third-Party Websites:
Our website may contain links to external websites or services. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy:
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of any personal information collected from a child, we will take immediate steps to delete it from our records.

Changes to the Privacy Policy:
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the revised date will be indicated at the top. We encourage you to review this page regularly to stay informed about our data practices.

Contact Us:
If you have any questions or concerns regarding our Privacy Policy or how we handle your personal information, please contact us at [contact information]. We will respond to your inquiry as soon as possible.

By continuing to use our website and purchasing IQOS iluma products, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.